The Professional Computing Association is a trade association of companies involved in the PC business. Many of its members are the manufacturers and distributors and include Microtronica, Dennis Publishing and AMD - the world's second largest manufacturer of processors. Around half of the PCA's members sell direct to end users, for home, education and business/corporate use. As a Confidence Assured member of the PCA, GB-Innovations must demonstrate exemplary levels of service and methods of operation. Whilst the Association recognises that quality of product and service is not necessarily related to the amount of business that a company does, all PCA members who are dealers or direct sellers come under the guidance of the Code.
Members agree to operate within a Code of Practice, which was prepared following consultation with such bodies as the Office of Fair Trading and the Trading Standards organisation. It details the minimum levels of service you'll get from a decent supplier and highlights some of the extra benefits you'll get when you buy from a member. Members aren't limited to the levels of service outlined in the Code where to go further would result in higher levels of customer satisfaction.
To visit the PC Association website click <here>
To view the PC Association Code of
Practice, click <here>
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